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Bought a floor model $3,000 Samsung TV along with warranty - with personal guarantee of sales person and floor model that everything was perfect. After I had it delivered and turned it on, had 3 white spots. Spoke to salesperson and was told to call the service...
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#1047964
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I purchased a refrigerator from PC Richards (PCR) almost 4 years ago and have had nothing but problems... PCR has been to the house over 15 times and charged me hundreds of dollars for the first few visits and the problem persists.... They stopped charging me after the...
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Anonymous
john b

Oh well an added update...PC Richards came again to "fix" the ongoing 4 year issue.... When they left the water from the refrigerator was not working and within 36 hours saw ...

1.2
I didn't like
  • Product and service
#1037420
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I had a refrigerator delivered and the guys broke my front steps which were re done and modernized to enhance the entrance of my home. While entering the home, they forced the door knob into the wall of my front hallway. Then they put the fridge into place and it stuck...
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1.6
I didn't like
  • Deplorable staff
  • Customer service and delivery
  • Customer service
#1034667
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Pc Richard And Son Customer Care Review

PC Richard and Son
#985503
4.8
I recently purchased a TV and Matress from Arquillio . I could not be happier with my purchase and my experience . Arquillio was very knowledgeable and had outstanding customer Service . The Store Manager Jack was also very helpful . Much friendlier and better Priced than Best Buy !!
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Short Review for December 07, 2016

PC Richard and Son
#968977
5.0
Babu is the best salesman that helped us purchase the products that we use he's always been courteous to my wife and I and every time we buy something at PC Richards we always look for him because he knows how to treat people I think your company is very lucky to have a person like him courteous and understanding thank you my name is Jocylina Aguilar
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Sales Review

PC Richard and Son
#960575
1.0
Sammy Cruz stole more money from PCR then ever.Gregg Richard normally get drunk with strippers & take a 8 ball worth right up the nose.I hung out with management,and all these guys do is get coke up & *** high end hoes.
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Refrigerator Review

PC Richard and Son
#950140
bought a 900.00 refrigerator..broke in 6 months....called them to fix it, they came. stopped working a month later..selling garbage...
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Bought an LG 4 years ago and it broke down service guys came out 4 times and replaced for parts had a tough time dealing with the service center in New York I was on my 4th week without a refrigerator I finally talked to the manager where I bought it in Mount Laurel...
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4.1
#1030556
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Purchased a LG refrigerator and extended warranty from Milford Ct store less than 4 years old now . I dropped the extended warranty after 3 years . Refrigerator stopped cooling ,I called the stores service department and they could not come out for a week . Technician...
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#1029141
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Bought 50 inch tv back on 2/17/14. Tv was delivered by 2 nice gentlemen who at that time was setting it up and going over things with me. When tv got plugged in, i noticed it was shattered to the max like as if the box was kicked. Told the man stop setting it up it was...
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2.3
Product
#1025413
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My most recent transactions with PC Richard & Son service repair concerning my stove have been horrific. Recently in Feb 2017 my oven stopped working and I put in a service call. I was aware that my warranty had run out, Fine! My dates may be off but on Feb 21st a PC...
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#1024078
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Went to PC Richard today to purchase the Kitchen Aid 4.5 qt. stand mixer. We saw a better price at Loews for $124.90 and asked the PC Richards sales rep if they would honor the Loews price. After much haggling with management, they told us that they could not honor the...
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offconsumerpissed
offconsumerpissed

I've never understood why any store would use the price match gimmick. Oh, you can get milk for five cents cheaper 12 miles away? Cool! Go buy it there! I think the only peopl...

1.0
I didn't like
  • I did not like the attitude of the sales rep
#1011779
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My 85 year mother bought a portable washer a couple of years ago. Ralph at the Manchester CT store that with the 3 year warranty P.C Richards would come out and fix any problems or replace it. An extra $300 The washing machine wasn't working and she called P.C Richards...
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Anonymous
Anonymous

Worst customer service for appt to fix a new appliance.Don't buy at this store so u won't regret the *** treatment they give u!

#986607
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PC RICHARDS STORE#45 IN EAST BRUNSWICK NJ. THE WORST. RECEIVED TWO GIFTS FOR CHRISTMAS AND ONE ENDED UP BEING USED AND THE OTHER, WHICH WAS A STAND WITH A FIREPLACE INSERT BEING THE INCORRECT ONE. SO I REACHED OUT TO THE STORE AND TO ADVISED THAT THE STOCK PERSON GAVE...
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1.0
#985267
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