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The Southampton store insisted on charging nearly double for second man for "hand delivery" an AC. This was more money than the $25 that the delivery charge as quoted online. The truck came with 2 men. But a single man dragged in air conditioner on an old steel hand...
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#1089348
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We bought a new refrigerator on July 8. Had it about a week later and were told to "purchase" the "kit" for the fridge to be in the garage. Works for 3 days and blows hot air. Repair comes 3 days after that (Friday, July 21) and says we need to plug into another outlet...
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1.0
#1079097
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Beginning July 5, 2017, we have started to have issues with unprofessional technicians coming to "fix my refrigerator." When this technician came, he stated that he needed to order a part which would take 3 days. This actually took a week. On July 13, 2017 another...
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Anonymous
Anonymous

My fridge is 2 WEEKS old and had someone come to "fix" and its STILL broken. Customer service SUCKS and refuses to be accommodating. I will NEVER shop there again. Consider...

1.0
I didn't like
  • Poor poor customer service
  • Parts are never available
  • Unprofessional technicians
#1075399
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PC Richard and Son - Excellent service from Hertel

PC Richard and Son
#1083936
I usually don't write reviews, however I wanted to give a special thank you to the manager Hertel from the PC Richards Store in Woodbridge NJ. I was provided with exceptional service while shopping. Hertel is extremely knowledgeable, patient, friendly, and efficient. I couldn't be more satisfied with the television or service received. Thank you Hertel.
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Pc Richard And Son Customer Care Review

PC Richard and Son
#985503
4.8
I recently purchased a TV and Matress from Arquillio . I could not be happier with my purchase and my experience . Arquillio was very knowledgeable and had outstanding customer Service . The Store Manager Jack was also very helpful . Much friendlier and better Priced than Best Buy !!
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Pc Richard And Son Sales Representative Review

PC Richard and Son
#968977
5.0
Babu is the best salesman that helped us purchase the products that we use he's always been courteous to my wife and I and every time we buy something at PC Richards we always look for him because he knows how to treat people I think your company is very lucky to have a person like him courteous and understanding thank you my name is Jocylina Aguilar
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Sales Review

PC Richard and Son
#960575
1.0
Sammy Cruz stole more money from PCR then ever.Gregg Richard normally get drunk with strippers & take a 8 ball worth right up the nose.I hung out with management,and all these guys do is get coke up & *** high end hoes.
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Had new appliances delivered. Installer was installing the new dishwasher and broke my counter top. The installer tried to fix it before I noticed but was unsuccessful. I contacted the store who then put me in touch with their claims department. They tried to match up...
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3.5
#1066946
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I spent an inordinate amount of time talking with a sales associate named Ivan. I asked him several times did we need anything else for a new air conditioner. He kept saying no. Two young man came today and installed the air conditioner. They didn't bother to turn it...
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#1062823
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PC Richard and Son - Was Andrew the PC Richards guy committing fraud or just ineptitude?
I had been ready to purchase a refrigerator freezer yesterday and I paid for it in full with a credit card of mine under my name because it's my property replacing property that I own already that isn't functioning as well as it should and the rep, Andrew put my...
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#1061643
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Bought a floor model $3,000 Samsung TV along with warranty - with personal guarantee of sales person and floor model that everything was perfect. After I had it delivered and turned it on, had 3 white spots. Spoke to salesperson and was told to call the service...
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#1047964
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I purchased a refrigerator from PC Richards (PCR) almost 4 years ago and have had nothing but problems... PCR has been to the house over 15 times and charged me hundreds of dollars for the first few visits and the problem persists.... They stopped charging me after the...
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Anonymous
john b

Oh well an added update...PC Richards came again to "fix" the ongoing 4 year issue.... When they left the water from the refrigerator was not working and within 36 hours saw ...

1.2
I didn't like
  • Product and service
#1037420
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I had a refrigerator delivered and the guys broke my front steps which were re done and modernized to enhance the entrance of my home. While entering the home, they forced the door knob into the wall of my front hallway. Then they put the fridge into place and it stuck...
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1.6
I didn't like
  • Deplorable staff
  • Service department
  • Customer service and delivery
#1034667
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Bought an LG 4 years ago and it broke down service guys came out 4 times and replaced for parts had a tough time dealing with the service center in New York I was on my 4th week without a refrigerator I finally talked to the manager where I bought it in Mount Laurel...
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4.1
#1030556
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