Resolved: Pc Richard And Son - Annoyed with install
I fixed the problem myself.
The salesman Matthew in Staten Island is wonderful but the delivery and install guys are rude and incompetent. They complained the whole time and tried to find every excuse why they wouldnโt be able to bring the machine up the stairs (which remind you, they were replacing a machine that was already there)because the washing machine had to be bought up the stairs.
They were rude! On top of it this is the 3rd washing machine I bought from PC Richard and the second one they installed the hoses backwards.. This is elementary stuff that these guys should be aware of. Iโm a customer paying for a service and as a woman I had pull the machine out and change the hoses.
Iโm tired of the poor delivery service from PC Richards, thereโs always rudeness and theyโre always looking for there to be an issue because they donโt want to do their job. I am so sorry that I bought the warranty again.
Hope this machine lasts more than five years because I will be purchasing my next one somewhere else. Patricia Mershon
Reason of review: Poor customer service.
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