Contact Pc Richard And Son Customer Service
Pc Richard And Son Phone Numbers and Emails
Toll-Free Number:
-
1 (877) 727-1909
Customer Service:
-
1 (631) 773-4900
Pc Richard And Son Email:
Customer Service
Pc Richard And Son Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Pc Richard And Son Customer Service Rating
4 out of 5
Contact Method Distribution
85% phone, 15% email
Most Popular Pc Richard And Son Phone Number
1 (877) 727-1909
Most Popular Pc Richard And Son Email Address
legaltakedownprocedure@pcrichard.com
Average Hold Time
00:06:44
Average Calls duration
3 minutes
Call Volume by Day
View full overview ›
Pc Richard And Son Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Pc Richard And Son Customer Service Rating | 4 out of 5 |
| Contact Method Distribution | 85% phone, 15% email |
| Most Popular Pc Richard And Son Phone Number | 1 (877) 727-1909 |
| Most Popular Pc Richard And Son Email Address | legaltakedownprocedure@pcrichard.com |
| Average Hold Time | 00:06:44 |
| Average Calls duration | 3 minutes |
| Overall Customer Sentiment | Mostly satisfied |
| Pc Richard And Son Live Agent Availability | 33% of callers successfully reach a real person |
| Common Reasons for Contact | Product/ service, request for information, shipping and delivery |
| Issue Resolution Rate | Low (17% reported full resolution) |
Call Volume by Day
Contact Information
Pc Richard And Son Website:
Pc Richard And Son Help Center:
Other Info (opening hours):
Hours of Operation:
Monday - Friday 9am - 7pm EST
Saturday 9am - 5pm EST
Sunday 11am - 5pm EST
Summary of Pc Richard And Son Customer Service Calls
377
TOTAL
CALLS
CALLS
03:12
AVG CALL
DURATION
DURATION
17%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Pc Richard And Son?
Product/ Service Question:
- “Proof of purchase”
- “My Laundry machine idoesn’t work”
- “Upset with washer l purchased”
Request for Information Question:
- “Information”
- “Question on warranty”
- “Not getting e-mails from your bell more store about my order”
Shipping and Delivery Question:
- “Delivery status”
- “Didn't receive a package”
- “Have not received any statements to send payment”
Staff Question:
- “Customer service”
- “Speak to a manager”
- “Service on refrigerator”
Payments and Charges Question:
- “Make a payment”
- “To make a payment”
- “Payment”
Cards Question:
- “Stolen card”
- “Lost my card number”
- “Credit card issu robed my credit card”
Account Question:
- “Getting a dc code on washing machine”
- “Account balance”
- “Balance”
Return/ Replace Question:
- “Issue with purchase:return”
- “Microwave replacement”
- “Returns”
Refund Question:
- “Refund check not recieved”
- “Refund”
- “Refund on price difference”
Website/ Application Question:
- “Installation of washing machine”
- “Installation”
Activation/ Cancellation Question:
- “Cancel srtvice”
Other Question:
- “Del of lll”
- “Dryer problems”
- “Repair”
Compare Pc Richard And Son Customer Service To
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Pc Richard And Son