i bought a gps that needed repair. For 2 months it sat collecting dust, and was never sent for repair.
PC Richards excuse was they lost my phone number and it was without it's original box. When I complained, the manager of the store, walked my gps unit out of the store, and tossed it into the garbage. The manager at Bayside store then said if I didn't take my gps, he was going to call the police, stating I took the unit out of the store, He was going to file a false police report. When I complained to the Eastern district manager, he took the side of the manager, and said I was at fault.
PC Richards Sucks. Their Customer Service is Lacking integrity .That's why I would shop at Best Buy.
Monetary Loss: $110.