Pc Richard And Son - Horrible company with poor customer service. Don't buy
I have called customer service and went into Norwalk, CT store several times. I purchased a whirlpool washing machine for delivery to my rental town house back in July 2017.
It was not properly installed and caused flooding in my basement. The installers did 'test"run without soap. My tenant heard water running and had to stop machine. They didn't have an extension hose that was needed.
The installers came back but still didn't fix the problem. I hadtohire a Plummer. The improper installation and flooding needed Tobe fixed. Itried putting on a fan but it didn't work.
I called FDx to help dry up basement. I told store manager Kevin and he told me to bring in bill which was $1530. When I gave him the bill he said he couldn't get store to pay for this. I am so sick of the run around.
The washing machine was improper ly installed and this caused water damage that needed to be cleaned up. The clean up is PC Richards responsibility to do the right thing
Reason of review: Bad quality.
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