Manufacturer: Pc Richard And Son Category: Customer Care Clear all filters (13 of 13 reviews match)
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The Southampton store insisted on charging nearly double for second man for "hand delivery" an AC.This was more money than the $25 that the delivery charge as quoted online. The truck came with 2 men. But a single man dragged in air conditioner on an old steel hand...
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Pc Richard And Son Customer Care
#1089348
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PC Richard and Son - Was Andrew the PC Richards guy committing fraud or just ineptitude?
I had been ready to purchase a refrigerator freezer yesterday and I paid for it in full with a credit card of mine under my name because it's my property replacing property that I own already that isn't functioning as well as it should and the rep, Andrew put my...
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Pc Richard And Son Customer Care
#1061643
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Went to PC Richard today to purchase the Kitchen Aid 4.5 qt.stand mixer. We saw a better price at Loews for $124.90 and asked the PC Richards sales rep if they would honor the Loews price. After much haggling with management, they told us that they could not honor the...
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offconsumerpissed
off***sumer***ed

I've never understood why any store would use the price match gimmick. Oh, you can get milk for five cents cheaper 12 miles away? Cool! Go buy it there! I think the only peopl...

1.0
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Pc Richard And Son Customer Care
I didn't like
  • I did not like the attitude of the sales rep
#1011779
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Pc Richard And Son Customer Care Review

#985503
4.8
I recently purchased a TV and Matress from Arquillio . I could not be happier with my purchase and my experience . Arquillio was very knowledgeable and had outstanding customer Service . The Store Manager Jack was also very helpful . Much friendlier and better Priced than Best Buy !!
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They have THE WORST Customer Service!I tried to purchase a fire place today in the cold winter weather. I didn't receive any "customer service" from the staff. They acted as if I didn't even exist. I walked around the fire places to attempt to get a staff person's...
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1.0
Product
Pc Richard And Son Customer Care
I liked
  • Clean store
I didn't like
  • Deplorable staff
  • Customer service
  • Linna and jesse in cust serv need training
#974039
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Very poor service at this location.Walked in with my Visually impaired uncle on Thursday night never was greeted at the door seen one of the sales representative standing in the back on his phone asked where was the portable radios he never picked up his head from his...
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Pc Richard And Son Customer Care
#970487
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I have gone to the P.C.Richards in Riverhead, Long Island, New York at least 5 times, and have received terrible customer service. The salesmen were standing around talking to each other, and we were completely ignored. We had to find our own items; another time, we...
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Pc Richard And Son Customer Care
#956951
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PC Richards ... For 9 months I have been trying to get a $5.00 part for my fridigadare dishwasher. Each time (4 times) I have had to take 4 hrs off work for a service person to show up And eventually do nothing or the last time deliver the wrong part. This last time...
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Pc Richard And Son Customer Care
#947931
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extremely slow workers .took them 9 days to cut a check and 6 days for mailing. had to fax info 3 times before any work done at all. took 7days for final payment to be sent to acct payable ,took another 7 days for check to be cut. sent to wrong address,when i called to...
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1.0
Product
Pc Richard And Son Customer Care
I didn't like
  • No response from management to customers concerns
#945171
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I walked in the doors and as soon as I looked in to see what the store looked like, I felt like I was the last bread crumb on earth!Every sales person spotted us and ALL of them started walking my way!!! Talk about UNCOMFORTABLE! AFTER I told the associate I didn't...
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Anonymous
Anonymous

Unbeleivable

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Pc Richard And Son Customer Care
#898270
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PC Richard and Son - Purchase of  washer
I purchased a washer from PC Richard couple weeks ago.Delivery was made as scheduled. I have no complains about the appliance but I do have a complain about the installer. There were two gentleman came in which one was very friendly but the installer was a rude person...
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4.1
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Pc Richard And Son Customer Care
#891366
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