Product: Pc Richard And Son Customer Care Clear all filters (16 of 16 reviews match)
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PC Richard and Son - The worst experience ever

Dealing with customer service and service has been the worst experience ever . . Purchashing warranty through this company is joke!!!!!!!!!
1.0
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Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Product or Service Quality
Staff
Value for money
Warranty
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Pc Richard And Son Customer Care
#1199631
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The original was originally placed with an internet Sales Representative via the phone with requested installation for a home located in Roxbury Ct.At the time of scheduling, the representative was informed about the importance of scheduling the installation and...
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Pc Richard And Son Customer Care
I didn't like
  • Service department
#1132962
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The Southampton store insisted on charging nearly double for second man for "hand delivery" an AC.This was more money than the $25 that the delivery charge as quoted online. The truck came with 2 men. But a single man dragged in air conditioner on an old steel hand...
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Pc Richard And Son Customer Care
#1089348
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PC Richard and Son - Was Andrew the PC Richards guy committing fraud or just ineptitude?
I had been ready to purchase a refrigerator freezer yesterday and I paid for it in full with a credit card of mine under my name because it's my property replacing property that I own already that isn't functioning as well as it should and the rep, Andrew put my...
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Pc Richard And Son Customer Care
#1061643
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Went to PC Richard today to purchase the Kitchen Aid 4.5 qt.stand mixer. We saw a better price at Loews for $124.90 and asked the PC Richards sales rep if they would honor the Loews price. After much haggling with management, they told us that they could not honor the...
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offconsumerpissed
off***sumer***ed

I've never understood why any store would use the price match gimmick. Oh, you can get milk for five cents cheaper 12 miles away? Cool! Go buy it there! I think the only peopl...

1.0
Product
Pc Richard And Son Customer Care
I didn't like
  • I did not like the attitude of the sales rep
#1011779
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Pc Richard And Son Customer Care Review

I recently purchased a TV and Matress from Arquillio . I could not be happier with my purchase and my experience . Arquillio was very knowledgeable and had outstanding customer Service . The Store Manager Jack was also very helpful . Much friendlier and better Priced than Best Buy !!
4.8
Details
Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Warranty
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Pc Richard And Son Customer Care
#985503
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They have THE WORST Customer Service!I tried to purchase a fire place today in the cold winter weather. I didn't receive any "customer service" from the staff. They acted as if I didn't even exist. I walked around the fire places to attempt to get a staff person's...
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1.0
Product
Pc Richard And Son Customer Care
I liked
  • Clean store
I didn't like
  • Deplorable staff
  • Customer service
  • Customer service and delivery
#974039
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Very poor service at this location.Walked in with my Visually impaired uncle on Thursday night never was greeted at the door seen one of the sales representative standing in the back on his phone asked where was the portable radios he never picked up his head from his...
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Pc Richard And Son Customer Care
#970487
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Me and my family have been shopping here for almost 20 yrs and we have never had an issue , they are professional and will always find ways to financially work with you and there warranties are great .Our latest experience was during Black Friday week, Babu helped us...
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4.6
Product
Pc Richard And Son Customer Care
#964540
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I have gone to the P.C.Richards in Riverhead, Long Island, New York at least 5 times, and have received terrible customer service. The salesmen were standing around talking to each other, and we were completely ignored. We had to find our own items; another time, we...
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Pc Richard And Son Customer Care
#956951
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