First time PC Richard delivered my Samsung washer and dryer it was white instead of the black color I requested. The second time they delivered a black damaged washer and dryer. The third time the damage for both washer and dryer were worse. I think they sell used...Read more
Pc Richard And Son - Great experience
I shopped today in the store located in Astoria. Ivan assisted me and helped me a lot to make the best choice. I purchased a vacuum and a hairdryer. It was extremely honest on the quality of the products and offered me also a very convenient discount. I definitely recommend to shop here.
Service has been out 4 times to fix my refrigerator. I’ve lost 2 refrigerators full of food and 4 vacation days and the darn thing still isn’t working. My last appointment was cancelled by Pc Richards 1/2 hour before they were supposed to show up when they realized...Read more
North haven store i bought a washer dryer combo, delivery was scheduled for thursday Aug 2 only to find our after arranging my daughter in law to srive here with my two granddaughters 2 and 6 years olds at 7 am that the delivery was scheduled for the wrong day. I was...Read more
I've been a long standing customer who has purchased several items. Was skeptical to buy a mattress from an appliance store but decided to use my store card to buy a new Sealy mattress 3 months ago. The mattress was supposed to be high quality based on the sticker...Read more
I keep making the same mistake of purchasing appliances from PC Richards because they always have nice showrooms and even though they act like vultures, most of their salesmen are decent people. I won’t make this same mistake anymore! Today was the last straw and PC...Read more
I didn't like
- Horrible installers
- Horrible customer service
I had a brand new kitchen installed 9/17 - today 7/18 my microwave doesn't work. Called had to wait 2 weeks for a service person to come. The day they were supposed to show up, from 7am - 7pm (which someone missed a day of work for), no one showed up and no called to...Read more
I didn't like
- Service department is horrible
- Service department
Pc Richard And Son - Excellent customer service
I received my $300.00 reward. Thank you
Pc Richard And Son - Not honoring offers
I Bought a set of mattress on 4/8/18 for $3,296.68 and I return to P.c.Richard a form for a $300.00 gift card offered by the company for special sale. I never received an answer. Invoice #7-1675367 sales counselor 2666 Stuart. On 4/3/18 I bought a cook top Inv:7-1675154. I wanted buy an air conditioner but no incentive now.
They'll be fast at selling and equally fast at tripling the price with all possible addenda. They are truly unethical and disrespectful. It was a very painful process for us and they made it as painful as possible. I really don't recommend using them. Mine was a simple...Read more
I didn't like
- Literally everything
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