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My washer machine broke down two months ago. I immediately called you to get it fixed. You guys came to my house 5 times or more within two months and the washer machine is still broken. I called this morning to complaint and address the fact that the unit is not...
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1.0
#1263285
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PC Richards are a bunch of crooks. My Samsung refrigerator has broke down for the 8th time. Each occurrence I have lost food and have not been reimbursed for the loss. The 7th time I spoke with the representative Shirley Mosley and was told I would receive a call back...
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1.0
Greenvale, New York
I didn't like
  • Sales people either being ignorant or deliberately lying to me
  • Keeping promise on warranty and return
  • Poor poor customer service
#1249810
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PC Richard and Son - Chris was really helpful

Chris really helped us in buying our new grill
4.2
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Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
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Hanover, New Jersey
#1249506
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I went online and ordered a microwave from them I got the receipt emailed to me and the money was pulled from my account. How about a half hour later I got a phone call from the company saying that the price listed for my microwave was incorrect online and that they...
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1.0
#1245972
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So ordered a dryer online on 4/26/18 delivery saturday hour late they take old dryer with plug attached (my plug) put new dryer in where the old dryer was drive away without even seeing if the machine works because the plug on the old dryer they never took off guess...
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I didn't like
  • Unprofessional technicians
#1243535
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PC Richard and Son - Unsatisfied customer from PC Richards and son

I had purchased a beverage dispenser from PC Richards and son in 2016 bought the extended service plan and my machine broke and they can’t replace it they want to give me a voucher for something else which I do not want something else as far as I’m concerned they are a fraudulent company and I will never do business with them again
#1242590
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PC Richard and Son - Do not honor their exchange policy’s

I had purchased a Hiessen Chil beverage dispenser from PC Richards and son in 2016 I Purchased the service agreement and now that it’s not working they want to substitute what I search for for this item they want to substitute it for something that I do not what I would say that’s pretty Lima customer service which PC Richard and son and son does not have
#1237669
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PC Richard and Son - Bose sound system

Devonte was a great salesman, very helpful and honest guy
4.8
Details
Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Warranty
Website
#1237567
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THE WORST MANGER EVER!!! tall guy with a nasty attitude.. he thinks he can do and SAY whatever he wants and treats his co-workers with no respect at all THERE ARE GREAT GUYS ON THE SALE FLOOR.. but this manager is something else... he keeps coursing thinking that...
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4.5
#1227517
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Contact PC Richard and Son

Mailing Address:
150 Price Parkway
Farmingdale, New York 11735
United States
Phone:
(877) 727-1909
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My first and last experience with them. I purchased $3100 worth of merchandise that included a TV. It took a week after ordering online for them to get it to me. They flew it from JFK to a local airport then had the company Pilot deliver it. We hooked it up and it was...
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3.1
Product
#1220035
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