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Right there on the sales receipt it states: "While you are standing in front of your purchases, we are standing behind it." Let's see about that. On August 29th, we purchased an ordinary Frigidaire side-by-side refrigerator from PC Richard in Bellmore for $890. The...
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2.2
I didn't like
  • Run around when there is a problem
  • Poor customer care
#1359471
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Four times I have had service on this refrigerator. My food spoils, INSULIN HAS TO BE KEPT COLD. I NEED TO HAVE THIS TAKEN CARE OF. THIS REFRIGERATOR SHOULD BE REPLACE. NEED HELP. THIS IS THE FIFTH TIME THIS HAS HAPPENED. REFRIGERATOR DOES NOT WORK. THE FREEZER IS ICE...
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#1357681
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Unless you enjoy spending several weeks without a working (brand new) fridge, I would recommend using anyone but PC Richard to buy your next appliance from. Our 3 month old refrigerator is shot, repair guy told us the repair would be a minimum 5 hour repair, water...
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2.6
I liked
  • Sales rep
I didn't like
  • Customer service
#1357026
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I bought an AC 5/18 by the start of 7/18 it just stopped working. service was scheduled after 3 separate calls. Service was cancelled. I was told it would be replaced I sit here today 9/7/18 waiting for the 4th time with a broken AC on a chair in my living room... the...
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1.0
I didn't like
  • Anything about their services
#1349272
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called customer service that the ac was not blowing cold air, they sent out a tech and told me that its overheating but its ok...who the *** did they find this retard. HOW in the *** is overheating ok. *** PC RICHARDS I hope they go out of business for their lack of...
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1.0
#1342049
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First time PC Richard delivered my Samsung washer and dryer it was white instead of the black color I requested. The second time they delivered a black damaged washer and dryer. The third time the damage for both washer and dryer were worse. I think they sell used...
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1.6
#1333590
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Pc Richard And Son - Great experience

I shopped today in the store located in Astoria. Ivan assisted me and helped me a lot to make the best choice. I purchased a vacuum and a hairdryer. It was extremely honest on the quality of the products and offered me also a very convenient discount. I definitely recommend to shop here.
4.2
Details
Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Warranty
Website
#1332152
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Service has been out 4 times to fix my refrigerator. I’ve lost 2 refrigerators full of food and 4 vacation days and the darn thing still isn’t working. My last appointment was cancelled by Pc Richards 1/2 hour before they were supposed to show up when they realized...
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1.0
#1330529
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North haven store i bought a washer dryer combo, delivery was scheduled for thursday Aug 2 only to find our after arranging my daughter in law to srive here with my two granddaughters 2 and 6 years olds at 7 am that the delivery was scheduled for the wrong day. I was...
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1.0
#1329547
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Contact Pc Richard And Son

Mailing Address:
P.C. Richard & Son
150 Price Parkway
Farmingdale, New York 11735
United States
Phone:
(877) 727-1909
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I've been a long standing customer who has purchased several items. Was skeptical to buy a mattress from an appliance store but decided to use my store card to buy a new Sealy mattress 3 months ago. The mattress was supposed to be high quality based on the sticker...
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2.1
#1325870
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