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Pc Richard And Son - Warranty service on Washing Machine!!

Will never buy again from PC Richards!! Washing machine broke under extended warranty!! Waited a week to have technician check & tell me he had to order parts & call back if we don’t hear from them in 3-4 days.
#1381973
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I ordered a 3rd tv this year, first 2 I didn't have any issues. I orderered the 3rd one on 9/23, Sunday. For $430 Monday got a email saying I needed to verify somthing. I recently moved and the shipping address didn't match, so Ok no problem, I called the verifacation...
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4.3
#1372332
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We ordered a refrigerator weeks ago. The men never showed up when they were supposed to to take measurements. Finally two different dates, two different men show up and take measurements. The refrigerator is due to arrive, but they say it's dented and can't install. a...
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I liked
  • Discussion at time of purchase
I didn't like
  • Customer service and delivery
#1367656
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Pc Richard And Son - I am the pissed consumer.

Totally unprofessional and they did not honor their promises. They never contacted us back when we approached customer service with our issue.
1.0
Details
Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Warranty
Website
#1366989
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I ordered 3 high-end appliances, a refrigerator, over, and dishwasher along with the installation kits for each (priced separately). Since we didn't get to install them right away we did not notice that an item was missing, a 23 dollar water hose for the dishwasher....
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4.4
I liked
  • Ordering process
I didn't like
  • Handling of disputes
#1363827
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Right there on the sales receipt it states: "While you are standing in front of your purchases, we are standing behind it." Let's see about that. On August 29th, we purchased an ordinary Frigidaire side-by-side refrigerator from PC Richard in Bellmore for $890. The...
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2.2
I didn't like
  • Poor customer care
  • Run around when there is a problem
#1359471
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Four times I have had service on this refrigerator. My food spoils, INSULIN HAS TO BE KEPT COLD. I NEED TO HAVE THIS TAKEN CARE OF. THIS REFRIGERATOR SHOULD BE REPLACE. NEED HELP. THIS IS THE FIFTH TIME THIS HAS HAPPENED. REFRIGERATOR DOES NOT WORK. THE FREEZER IS ICE...
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#1357681
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Unless you enjoy spending several weeks without a working (brand new) fridge, I would recommend using anyone but PC Richard to buy your next appliance from. Our 3 month old refrigerator is shot, repair guy told us the repair would be a minimum 5 hour repair, water...
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2.6
I liked
  • Sales rep
I didn't like
  • Customer service
#1357026
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I bought an AC 5/18 by the start of 7/18 it just stopped working. service was scheduled after 3 separate calls. Service was cancelled. I was told it would be replaced I sit here today 9/7/18 waiting for the 4th time with a broken AC on a chair in my living room... the...
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1.0
I didn't like
  • Anything about their services
#1349272
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called customer service that the ac was not blowing cold air, they sent out a tech and told me that its overheating but its ok...who the *** did they find this retard. HOW in the *** is overheating ok. *** PC RICHARDS I hope they go out of business for their lack of...
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1.0
#1342049
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