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Pc Richard And Son - Lauerzdorf
We saw a better price at Loews for $124.90 and asked the PC Richards sales rep if they would honor the Loews price. After much haggling with management, they told us that they could not honor the Loews price at $124.90 due to the fact that they couldn't verify the...
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5.0
#1455170
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Pc Richard And Son - Took a day off to have PC Richards repair guy fix my leaking gas stove that was under warranty. They called me at 7:15 AM TO TELL ME THEY WOULD ARRIVE BETWEEN 12:00 PM until 2:00 PM. They never show u

The contractors PC Richards never show up to the 12:00 PM UNTIL 2:00 time I was promised. Stove I purchased was leaking gas and con-Edison had to turn off my gas. The only thing I asked is to call me and let me know what’s going on. And now they want me to take another day off. Some nerve!
2.0
Details
Price Affordability
Staff
Warranty
Website
I liked
  • How fast they get repair worker to you
#1445062
Called in maintenance plan repair on December 24th. I described exactly what was happening with the circulation fan and demanded service technician arrives with fan. Service scheduled for December 27th. I followed-up informing PC Richards fan died and refrig/freezer no...
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GrandioseFinWhale
GrandioseFinWhale

GrandioseFinWhale, Most immature adult behavior reflects a lack of mature parenting and other childhood disappointments. The consequences are most obvious in adults' relations...

1.9
Roxbury Township, New Jersey
#1434491
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Pc Richard And Son - 8 month ice machine debacle

Our 14 year old commercial office ice machine failed. I ordered one from PC Richards. One month later it was installed. One week later it no longer worked. One month later service recommended replacing all electronic parts. I refused and demanded a new ice machine. One month later it was installed. Two weeks later the second ice machine also had an electronics failure. I demanded my money back. Two months later the second ice machine was removed. Six weeks later PC Richards only partially refunded some of the $2,700+ cost of the ice machine. Will I ever purchase from them again - *** NO! Morristown, NJ
1.3
Details
Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Product
I didn't like
  • Entire process - ledgewood
  • Entire process
#1434474
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Pc Richard And Son - Horrible

Got lied to NASTY REPS COVERING UP HANGING UP ON ME REFUSING TO DELIVER A FRIDGE BECAUSE OF NO TIP LYING ABOUT DELIVERY DATES REGO PARK STORE TRYING TO CON ME TO BUY PILLOWS
I didn't like
  • It was horrible
  • Pc richards
#1432189
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Pc Richard And Son - Scammed at PC Richards in Southampton

Bought a recliner and was never told it was non-refundable. When I asked how much time I had to return this item I kept getting the runaround and the salesman told me I had plenty of time not too worry. The chair is uncomfortable and doesn't stay in the reclining position when I'm in it.never even got an invoice when it was delivered just the delivery paper. Terrible customer service I will never buy anything from this place again.
#1431926
I originally paid $99 for a ceiling mount installation for a 32” Samsung TV, delivered to my home as I am permanently & totally disabled. I informed P.C. Richards when I made my purchase that I bought the TV mount somewhere else for far less, which was ok with them -...
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Anonymous
Anonymous

So you bought something at "Place A" and you want "Place B" (who also has their own brand) to walk in like experts and do everything correctly. What was wrong with the "Place ...

2.3
I liked
  • I have no idea
I didn't like
  • Awful service care
#1431471
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Pc Richard And Son in Oceanside, New York - Deception

Purchased TV and Sound Bar. Agreed on a 12/1 install date, tried calling about time frame for installation to be told oh, TV on backorder then why did you give me an installation date?
I had a Whirlpool Refrigerator delivered only to find out that they would not bring the item into the house. Called corporate office and the gentleman was a little sarcastic when I explained the problem. The delivery drivers said it was a liability to bring the...
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3.5
#1403657
Good morning, My appliances were suppose to be delivered on Thursday, November 15, 2018. I was told my window time would be 12 noon-3 PM. The delivery person called me at 2:15pm and said he was close he will be within 15 minutes and he never called or showed up. I...
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1.0
I didn't like
  • Poor poor customer service
  • It was horrible
  • Product and service
#1403539