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4 years ago I purchased a 32 cubic foot Samsung refrigerator from the Elwood NY store. My salesman's name was Stuart. The ice maker has broken on this fridge 6 times and they have been out to my house 6 times for service calls. It is now the 7th time that the ice maker...
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1.3
Elwood, New York
I didn't like
  • Service department
#1188182
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At Christmas I was looking to purchase an Apple Computer for my son---I went to the Apple store and was told my their sales associate that I should purchase the Mac Pro 15 with touch bar and not the Mac Pro 15 explanation more mega bites nothing else---so I went to PC...
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4.2
#1181531
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I had a wonderful experience at the Elwood, NY location. The store is very clean and the staff all had a smile on there faces. I had purchased a 55 inch TV, and Cables and he explained all the features it had along with there Extended Service Protection Warranty. I am...
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5.0
Elwood, New York
#1172385
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I recently purchased a Kitchen Aid dishwasher and install/warranty from PC Richards and shortly after the install I noticed my wood floors were buckling. I called PC Richards on Dec 27th to inform them of this issue and was told they would be able to get someone out...
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#1172355
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I ordered a new fridge...when it was delivered the freeze drawer had a gigantic dent in the front. I told the delivery guys that I did NOT want that fridge with the dent. They told me that they had to leave it and would order a new freezer drawer for us right away....
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#1170749
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I want to give a great big thank you to the salesperson ZOMO! We knew we could not get a item for my son by Christmas morning. We searched everywhere!!! ZOMO not only helped us with a purchase of a JBL speaker, but gave us the competition price and we were able to get...
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Anonymous
William

This is a complaint website.It is not for free advertising or apple polishing.Please tell us about someone who lied, stole money, sold you junk, or was rude.

5.0
#1164336
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I Have been a long time customer of PC Richards and son. I just started going to the Astoria store recently. I find that going to the Astoria store I don’t have to haggle to get the best price on a particular item. Their salesman Mohamed 2877 did everything to match...
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5.0
#1157615
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i would like to sale that mohamed has been extremely helpful and knowledgeable in the items in the store but particularly tvs and electronics. he helped me pick the right tv for me by explaining the pros and cons for each brand and model. he also made delivery...
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5.0
I liked
  • Cutomer service
#1157450
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PC Richard and Son - Incredible Service and Integrity
I have been a shopper at PC Richards located in Rockville Center for over 30 years and cannot tell you how happy I am with their service and pricing. They have the greatest inventory and sales help that are knowledgeable and friendly. All of my appliances and...
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5.0
I liked
  • Mark silver sales
#1155927
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PC Richard and Son - Customer service

My sales man was Juan Rodriguez from the Pc Richard store in west. New York .. great customer care and will only buy with him
5.0
Details
Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
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Warranty
Website
#1154119
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